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Question : I am facing problem viewing downloaded video files?
Answer :

You need an adobe flash player to watch them - we do have help at the top of
the video area.

If you don,t have flash player you can download from here http://get.adobe.com/flashplayer/.

If you are using safari browser for downloading videos then remove the .html at the end of the file name else you will not be able to view actual video.

 
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